Screen Print Artwork Guidelines?•
Artwork should be Vector Files (Adobe Illustrator .EPS, .AI, .AI PDF, .SVG).
NOT Raster Files (.JPG, .PNG, .PSD, .GIF)
• Fonts and Text should be converted to Outlines/Expanded.
(If fonts cannot be outlined, please send font names and
permission to match fonts as closely as possible.)
All colors should be Pantone (PMS) Solid Coated not RGB or CMYK.
(Please send PMS color names or permission to match.)
• Artwork should not contain Clipping Masks.
• Artwork should not contain Transparencies or Blending Modes.
• Please specify Size and Placement of art on garment for printing.
I don’t have access to vector artwork, what do I do?
For most designs, our in house artists can recreate your artwork for $35 per hour with a 1 hour minimum. We can not guarantee all artwork is able to be recreated exactly.
What process of screen printing does your factory use?
Shirt Printing Factory offers multi-color, spot color screen printing. We are able to recreate 4-color simulated process in some cases with customer provided high resolution artwork (300-600 dpi). If you are unsure about your artwork, contact one of our customer service representatives and they will help determine if we are able to print your files.
I need both youth and adult shirts. What is the best way to proceed?
In order to print on both youth and adult shirts with the same screen, your customer will need to agree on a compromised print size that will fit all sizes. If your customer wishes to use two different sized prints, your order will be split and treated as two separate orders. If the order is split you must have at least 24 pieces of each adult and youth.
Can you print using specialty inks?
We have specialty inks including soft feel, metallic, sparkle, puff and suede. Printing with any specialty ink will incur an additional fee for specialty ink up-charge.
What is your typical production schedule?
In screen print, we ask for 7-10 business days as standard production time. Your production time starts when we have APPROVAL of the design and ALL goods are here. The day your goods or approval arrives does not count as a production date.
How do you ensure that you get my order right?
Job approval forms are sent for every order and we ask that you review all of the information. The forms must be reviewed and returned before your order will be sent to production. Any delay in signing and returning will result in a delay in producing your order.
Can I get a rush order?
We offer rush services to accommodate our customer’s needs. Rush services may not always be available due to production schedules, so please check with your customer service representative.
It’s Monday and I need shirts by Friday. Can you help me?
Our turn around is 5-7 business days from receiving ALL goods and art approval. We do offer rush services that will up-charge your printing price anywhere from 10%-40% depending on the required ship date.
EMBROIDERY FAQ’s
What are your Digitizing Procedures?
Our Standard Digitizing is 5 business days. We normally scan and e-mail swatches, but if you would prefer one be shipped to you, please let us know. If you send us a digitized file we will still sew one out for your approval.
Do you offer any personalization?
Screen Printing Factory offers personalization in embroidery, but not screen print. In embroidery, this will add to your standard production time. For quantities of 100 pieces or less, the additional production time will be 7 working days. On orders over 100 pieces, please call for a current production schedule time. *There is no rush service available on personalization.
Can I get a sample of your sewing?
We will sew out samples on your garment if requested. This will take 5 business days AFTER your goods arrive.
How do you ensure that you get my order right?
Job approval forms are sent for every order and we ask that you review all of the information, sign and return to us The forms must be reviewed and returned before your order will be sent to production. Any delay in signing and returning will result in a delay in producing your order.
Can I get a rush order?
We offer rush services to accommodate our customer’s needs. Rush services may not always be available due to production schedules, so please check with your customer service representative. Price increase will be based on each job requirements
Artwork should be Vector Files (Adobe Illustrator .EPS, .AI, .AI PDF, .SVG).
NOT Raster Files (.JPG, .PNG, .PSD, .GIF)
• Fonts and Text should be converted to Outlines/Expanded.
(If fonts cannot be outlined, please send font names and
permission to match fonts as closely as possible.)
All colors should be Pantone (PMS) Solid Coated not RGB or CMYK.
(Please send PMS color names or permission to match.)
• Artwork should not contain Clipping Masks.
• Artwork should not contain Transparencies or Blending Modes.
• Please specify Size and Placement of art on garment for printing.
I don’t have access to vector artwork, what do I do?
For most designs, our in house artists can recreate your artwork for $35 per hour with a 1 hour minimum. We can not guarantee all artwork is able to be recreated exactly.
What process of screen printing does your factory use?
Shirt Printing Factory offers multi-color, spot color screen printing. We are able to recreate 4-color simulated process in some cases with customer provided high resolution artwork (300-600 dpi). If you are unsure about your artwork, contact one of our customer service representatives and they will help determine if we are able to print your files.
I need both youth and adult shirts. What is the best way to proceed?
In order to print on both youth and adult shirts with the same screen, your customer will need to agree on a compromised print size that will fit all sizes. If your customer wishes to use two different sized prints, your order will be split and treated as two separate orders. If the order is split you must have at least 24 pieces of each adult and youth.
Can you print using specialty inks?
We have specialty inks including soft feel, metallic, sparkle, puff and suede. Printing with any specialty ink will incur an additional fee for specialty ink up-charge.
What is your typical production schedule?
In screen print, we ask for 7-10 business days as standard production time. Your production time starts when we have APPROVAL of the design and ALL goods are here. The day your goods or approval arrives does not count as a production date.
How do you ensure that you get my order right?
Job approval forms are sent for every order and we ask that you review all of the information. The forms must be reviewed and returned before your order will be sent to production. Any delay in signing and returning will result in a delay in producing your order.
Can I get a rush order?
We offer rush services to accommodate our customer’s needs. Rush services may not always be available due to production schedules, so please check with your customer service representative.
It’s Monday and I need shirts by Friday. Can you help me?
Our turn around is 5-7 business days from receiving ALL goods and art approval. We do offer rush services that will up-charge your printing price anywhere from 10%-40% depending on the required ship date.
EMBROIDERY FAQ’s
What are your Digitizing Procedures?
Our Standard Digitizing is 5 business days. We normally scan and e-mail swatches, but if you would prefer one be shipped to you, please let us know. If you send us a digitized file we will still sew one out for your approval.
Do you offer any personalization?
Screen Printing Factory offers personalization in embroidery, but not screen print. In embroidery, this will add to your standard production time. For quantities of 100 pieces or less, the additional production time will be 7 working days. On orders over 100 pieces, please call for a current production schedule time. *There is no rush service available on personalization.
Can I get a sample of your sewing?
We will sew out samples on your garment if requested. This will take 5 business days AFTER your goods arrive.
How do you ensure that you get my order right?
Job approval forms are sent for every order and we ask that you review all of the information, sign and return to us The forms must be reviewed and returned before your order will be sent to production. Any delay in signing and returning will result in a delay in producing your order.
Can I get a rush order?
We offer rush services to accommodate our customer’s needs. Rush services may not always be available due to production schedules, so please check with your customer service representative. Price increase will be based on each job requirements
